VoIP & PBX Solutions
VoIP is the next generation of how to do phone calls without using outdated phone lines. We offer services that enable voice communications over the internet and leverage the power of internet connectivity to deliver voice calls, messaging, and other communication features.
Benefits of Switching to VoIP
VoIP (Voice over Internet Protocol) is a type of technology that allows people to make phone calls over the Internet instead of using a traditional phone line. Another option is self hosting your own internal phone server known as a PBX system. Either or, we can provide the best solution for your business needs.
VoIP Phone Service
We offer phone services that allows your business to make and receive calls over the internet. We help provide phone numbers, call routing, call management features, and often include additional features like voicemail, call forwarding, and caller ID.
Unified Communications
We offer unified communications solutions, integrating voice, video, messaging, and collaboration tools into a single platform. These solutions facilitate real-time communication and collaboration, allowing your business to streamline your communication channels and improve productivity.
Call Analytics and Reporting
Our VoIP providers offer call analytics and reporting tools that provide insights into call volumes, call durations, call quality, and other metrics. This data helps your business analyze and optimize your communication processes and make informed decisions.
Advanced Call Handling Features
Our VoIP & PBX solutions offer a wide range of call handling features that enhance business communication. These include call forwarding, call waiting, voicemail, auto-attendant, call routing, conference calling, and more. These features help your business manage calls effectively, improve customer service, and create a professional image.
“For businesses where VoIP does makes sense, there are many benefits, including [a] reduction in costs in terms of both maintenance and monthly recurring usage, ease of use and enhanced features that you would previously only find in an enterprise-level PBX”
- BusinessNewsDaily.com
Other Benefits of Switching to a VoIP Solution
Virtual Phone Numbers: Our solution offer virtual phone numbers that can be assigned to specific geographical regions or toll-free numbers. These numbers allow your business to establish a local presence in different locations without physical offices. Virtual phone numbers can be routed to any device or location, providing flexibility and scalability.
International Calling: Our solution offers cost-effective international calling plans, allowing your business to make international calls at reduced rates compared to traditional phone services. We can provide competitive rates for international calls and can offer unlimited or bundled calling plans.
Mobile VoIP: Our VoIP provider offers mobile applications that enable users to make calls and send messages using their smartphones or tablets over Wi-Fi or mobile data networks. Mobile VoIP allows for flexible and affordable communication, especially for remote workers or those on the go.
Collaboration and Messaging: Our VoIP solution can include collaboration features like instant messaging, video conferencing, screen sharing, and file sharing. These features enhance team communication and facilitate remote collaboration.
Integration and APIs: Our VoIP provider provides integration capabilities and APIs (Application Programming Interfaces) that allow your business to integrate your VoIP services with other business applications, such as CRM (Customer Relationship Management) systems or helpdesk software, for seamless communication and data exchange.
